{"id":2200,"date":"2022-02-16T18:28:59","date_gmt":"2022-02-16T18:28:59","guid":{"rendered":"https:\/\/ericjbusch.com\/EJB_2022\/?post_type=portfolio&#038;p=2200"},"modified":"2024-04-26T00:18:31","modified_gmt":"2024-04-26T00:18:31","slug":"application-development","status":"publish","type":"portfolio","link":"https:\/\/ericjbusch.com\/EJB_2022\/portfolio\/application-development\/","title":{"rendered":"APPLICATION DEVELOPMENT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2200\" class=\"elementor elementor-2200\" data-elementor-post-type=\"portfolio\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-226e249 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"226e249\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7effef\" data-id=\"c7effef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b883966 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"b883966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTk4MywidXJsIjoiaHR0cHM6XC9cL2VyaWNqYnVzY2guY29tXC9FSkJfMjAyMlwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMlwvMDJcL0VKQl9Qb3J0VGh1bWJfU2FsZXNFbmFibGUuanBnIn0%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable.jpg\" class=\"attachment-full size-full wp-image-1983\" alt=\"\" srcset=\"https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable.jpg 1200w, https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable-300x225.jpg 300w, https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable-1024x768.jpg 1024w, https:\/\/ericjbusch.com\/EJB_2022\/wp-content\/uploads\/2022\/02\/EJB_PortThumb_SalesEnable-768x576.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b4e432 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b4e432\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a380ac\" data-id=\"5a380ac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c614ffd elementor-align-center elementor-widget elementor-widget-raven-heading\" data-id=\"c614ffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h2 class=\"raven-heading raven-heading-h2\"><span class=\"raven-heading-title \">PORTFOLIO<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5db75c6 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"5db75c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tAPPLICATION DEVELOPMENT\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4925a2f elementor-widget elementor-widget-heading\" data-id=\"4925a2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My KeepStock &amp; Value Estimator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-169a789 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"169a789\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c2947a2\" data-id=\"c2947a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37803bc elementor-align-left elementor-widget elementor-widget-raven-heading\" data-id=\"37803bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h2 class=\"raven-heading raven-heading-h2\"><span class=\"raven-heading-title \">SITUATION<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a60da elementor-widget elementor-widget-text-editor\" data-id=\"e3a60da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The inventory and transaction data related to Grainger\u2019s KeepStock inventory management solutions were retained in a series of third-party edge systems largely disconnected from Grainger\u2019s core architecture. Thus deriving customer reporting and analytics by Sales and Customer Service teams was largely manual, inefficient and time consuming.<\/p><p>In addition, there were no means to demonstrate the value of KeepStock post-implementation, increasing the risk of customer churn and undermining Sales teams\u2019 efforts to organically grow revenues.<\/p><p>Addressing these issues required:<\/p><ol><li>Creation and maintenance of a reporting data instance;<\/li><li>Creation of a user-friendly, front-end application accessible by all Grainger employees, most of who had little to no data query experience;<\/li><li>Creation of a value demonstration tool capable of producing simple, customer-facing deliverables.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c293829\" data-id=\"c293829\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac8d986 elementor-align-left elementor-widget elementor-widget-raven-heading\" data-id=\"ac8d986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h2 class=\"raven-heading raven-heading-h2\"><span class=\"raven-heading-title \">WORK COMPLETED<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e6fe1 elementor-widget elementor-widget-text-editor\" data-id=\"63e6fe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I developed a suite of applications, collectively referred to as MyKeepStock, to provide Grainger customer-facing employees with necessary information, reporting and analytics.<\/p><p>MyKS was enabled by Teradata with information extracted from numerous sources, transformed and loaded to create a unified relational KeepStock database. MyKS applications queried against this database via ODBC connection with results downloaded and stored locally. MyKS apps shared common functionality with a standardized navigation bar designed to make exploring, reviewing and sharing information and analytics faster and easier.<\/p><p>The most vital app for sales proved to be the Value Estimator, which quantified the future benefit of KeepStock for a specific Grainger customer based on their current inventory and recent purchase activity. It derived value estimates for nine different measurements and produced PDF and PPT deliverables designed to facilitate conversations with customers and help demonstrate the value of KeepStock.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-66a5b90\" data-id=\"66a5b90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21bc0ff elementor-align-left elementor-widget elementor-widget-raven-heading\" data-id=\"21bc0ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h2 class=\"raven-heading raven-heading-h2\"><span class=\"raven-heading-title \">OUTCOME<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e61d47 elementor-widget elementor-widget-text-editor\" data-id=\"3e61d47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon its distribution to Grainger laptops MyKS was utilized each year by more than 2,000 employees across Sales and Customer Service teams. In addition, the unified database built and maintained within Teradata was accessed and utilized by Finance, Operations and Product Management teams for in-depth customer behavior and profitability analysis.<\/p><p>Sellers who adopted use of the Value Estimator to present value demonstration deliverables to their customers had an annual revenue retention rate 24% higher than non-adopting sellers.<\/p><p>MyKS reporting and analytics were eventually transitioned to SAP Business Objects WEBI reporting and the program was fully decommissioned seven years after its launch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebe9a1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebe9a1f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div 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data-id=\"7b95434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc0abde elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fc0abde\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a9f6e64\" data-id=\"a9f6e64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d67a8b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d67a8b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7ebc966 raven-column-flex-center raven-column-flex-horizontal\" data-id=\"7ebc966\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-277f75c elementor-align-center elementor-widget elementor-widget-raven-button\" data-id=\"277f75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-none\" href=\"https:\/\/ericjbusch.com\/EJB_2022\/portfolio\/conceptual-modeling\/\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t<span class=\"raven-button-icon raven-button-icon-position-left\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256c0 137 111 248 248 248s248-111 248-248S393 8 256 8 8 119 8 256zm448 0c0 110.5-89.5 200-200 200S56 366.5 56 256 145.5 56 256 56s200 89.5 200 200zm-72-20v40c0 6.6-5.4 12-12 12H256v67c0 10.7-12.9 16-20.5 8.5l-99-99c-4.7-4.7-4.7-12.3 0-17l99-99c7.6-7.6 20.5-2.2 20.5 8.5v67h116c6.6 0 12 5.4 12 12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tPREV: CONCEPTUAL MODELS\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e454a7 elementor-hidden-mobile elementor-widget elementor-widget-raven-flex-spacer\" data-id=\"8e454a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-flex-spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"raven-spacer\">&nbsp;<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ac756 elementor-align-center elementor-widget elementor-widget-raven-button\" data-id=\"40ac756\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-none\" href=\"https:\/\/ericjbusch.com\/EJB_2022\/portfolio\/narrative-messaging\/\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tNEXT: NARRATIVE &amp; MESSAGING\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"raven-button-icon raven-button-icon-position-right\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 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Estimator<\/p>\n","protected":false},"author":1,"featured_media":1983,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","portfolio_category":[42,40],"portfolio_tag":[],"class_list":["post-2200","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-print","portfolio_category-web-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>APPLICATION DEVELOPMENT - Eric J Busch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ericjbusch.com\/EJB_2022\/portfolio\/application-development\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"APPLICATION DEVELOPMENT - Eric J Busch\" \/>\n<meta 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