Fictitious Empathy

Since graduating from college, I have worked as a dutiful employee for 30 years, spending 2,500+ hours annually across a variety of business environments, worrying about looming project delays, fixating on costly problems rooted in poorly designed processes, and sweating over the microscopic details of presentation visuals. On paper, my mandate was straightforward: I was paid to execute tasks, implement solutions, and deliver value. But in every role I took, I went a step further, crossing the line from professional diligence to deep, personal investment in my employer’s success.

Simply put, I thought if I cared for the company, the company would care for me.

But eventually I came to a cold, hard realization: the notion that my employer was concerned about my long-term well-being was a dangerous, seductive myth. It doesn’t matter whether it is a multi-billion-dollar Fortune 500 enterprise or a small, locally owned LLC; when push comes to shove, businesses are designed to optimize bottom lines, not human lives. And failure to recognize this fact creates an illusion that can be incredibly cruel.

Illusion Origins
Some personal reflection helped me realize this illusory tenet stemmed from my first employment experience, working as a dock boy for my mom and dad at their fishing and family vacation resort. This teenage vocation inadvertently ingrained a foundational misunderstanding of the workplace. Because my employers were my parents, I grew up with a deep sense that the business itself cared for me. I conflated the parent-child relationship with that of a superior-subordinate, setting a dangerous precedent of presuming that those responsible for managing me would also care for me.

In addition, this environment instilled in me a deep moral code to “act as an owner,” manifesting as an intense concern for the resort’s success. Although I had no equity stake, I wholly adopted this mentality out of respect for my parents, a desire for meaningful work, and a need to stay intellectually engaged. This mindset proved to be a double-edged sword throughout my career. On one hand, it was incredibly beneficial; it raised my expectations of acceptable quality and increased the value of my innovations and output. On the other hand, it came at a steep price. It fostered a distorted reality that led me to make substantial personal sacrifices, endure stress, and burn the midnight oil as if I had equity in my employer’s business, when in reality I was merely receiving a paycheck.

Case in point: early in my career, I spent three years as the general manager for my older brother’s company. Carrying that ingrained “owner mentality” with me, I treated his business with the same fierce protectiveness I had shown my parents’ resort. So much so that in my first year on the job, I loaned money to help fund the move to a new office and warehouse, and in my second year agreed to serve as a personal guarantor for an SBA loan. Neither decision was in my best interests, but both helped advance the business. Again, I thought that if I cared for the company, the company would care for me.

My financial investment and genetic connection to ownership weren’t enough to overcome seasonal revenue fluctuations and significant cash flow issues. Inevitably, the company simply couldn’t afford to retain me. While I’m certain my brother would have preferred to handle the end of my tenure differently, the numbers dictated otherwise. And so my employment ended with a valuable lesson: a paycheck is tied to a balance sheet, not a bloodline. Business dynamics will always override personal relationships.

A Corporate Mirage
I thought a mature, thriving corporate environment might be different. Thus, I spent 17 years at an industry leader “acting like an owner” to drive high-level innovation and value. I treated many of the corporation’s problems as my own and sacrificed my peace of mind, physical health, and career development for the pursuit of making my corner of the enterprise better, faster, and more profitable.

I now know what makes the myth of corporations caring about their employees so incredibly convincing—and dangerous—is the role of the manager. I was fortunate to work under and alongside some truly wonderful managers: well-meaning, highly moral, principled individuals who genuinely wanted to help, mentor, and support their fellow humans. But no matter how well-intentioned they may be, their very existence obscures the reality that you work for a legal construct committed to maximizing shareholder value. Every boss with a pulse and a smile, who occasionally asks about your weekend, provides a human interface to a completely soulless corporate entity. Understandably, I mistook their attempts at personal connection for organizational empathy, much like I mistook my parents’ love for the resort’s care.

So when my role didn’t fit the new “strategic direction” executives mapped out in a closed conference room, my termination was inevitable, regardless of my exceptional performance and years of dedicated “loyalty.” What made it particularly jarring was the economic backdrop. I wasn’t part of a downsized workforce fighting for survival during a recession. To the contrary, at the very moment my entire department was eliminated, the company was experiencing its best growth in more than two decades. Profits were soaring, and milestones were being shattered.

My manager genuinely tried to protect and save our team, fighting the bureaucratic momentum as best he could. But when the directives come from the top, a manager’s noble intentions are violently constrained by the corporation’s legal and fiduciary obligations to maximize profits. Ultimately, personal survival instincts take over. When the company offered a buyout package, he agreed because it served his best interests, even if it left the rest of us exposed. When forced to choose between defending a loyal team or protecting their own mortgage, health insurance, and career longevity, even the most principled manager must look out for number one. They are cogs in the machine, unknowingly tasked with putting a compassionate face on a ruthless operation.

Eventually, I too received a generous severance package, but not as a reward for past contributions or a thank-you for nearly two decades of service. It was a cold, calculated transaction designed to mitigate corporate liability and prevent legal complications. Because the company was highly profitable, spending a fraction of its booming revenue to purchase my silence and compliance was simply the cost of doing business. The money was a mutual release of claims.

While I was encouraged to pursue other employment opportunities within the company, this proved to be a mere passive permission slip rather than a genuine corporate effort to retain a valuable contributor of thought leadership and innovative solution development. There was no intra-company placement service actively engaged to find me a landing spot; I was left alone to navigate the internal job boards and network among business partners. My attempts to secure a position within my “separation window” failed, and six months after my formal termination, I ended up working for a competitor.

Reframing My Relationship

Surviving these exits didn’t make me a cynic, but it did make me a realist. Your employer doesn’t care about you; they merely evaluate you. Whether you work for a small, family-owned business or a multi-billion-dollar enterprise, your value is ultimately reduced to a line item on a spreadsheet, which means the company can easily convert you from an asset into a liability. When economic winds shift, or quarterly targets are missed, the business will give no consideration to your emotional equity or past sacrifices when deciding what to do.

Take it from someone who spent 30 years climbing from a family fishing resort to the middle rungs of the corporate ladder: treat your employment as a contract, not a covenant. You can still do excellent work, take pride in your craftsmanship, and build wonderful connections with your colleagues. Bring your high-quality innovations to the table, but leave the owner’s anxieties to the people who actually have substantial equity. Do not take on the burdens of ownership unless you are explicitly compensated or legally obligated to do so. View your relationship with your employer as impersonal, transactional, and strictly professional. You provide skills, time, and results; the company provides compensation, benefits, and experience.

Also, don’t mistake a decent boss for a caring company, and don’t assume exceptional performance and/or long tenure will guarantee income and financial security. And don’t hold leaders, managers, or coworkers in contempt or disregard because they appear to lack trust, loyalty, or care for you. Recognize they, too, are beholden to the corporation’s mechanics and operate within the strict confines of their own professional survival.

Finally, acknowledge that the business cares only about your development insofar as it serves its own interests. It will never love you back, but it will exploit you if you allow it.  So protect your boundaries fiercely and resist the urge to connect your identity to an institution that would replace you in a heartbeat. Instead, invest your true loyalty where it actually matters—in your family, your friends, your passions, and yourself. The sooner you do that, the better off you’ll be.